Comments on: Digidesign Pro Tools Vista Support: Say Wha?

By: Simon

Simon — Tue, 07 Jul 2009 06:52:34 +0000

Vista Home Premium
Protools LE 8, Mbox2Pro Factory
Super fast PC
Very unhappy client that flew from spain to track at the studio
2 weeks now and zero up time, the protools splash screen comes up for 3 seconds and then dies, Nice!… To quote Phil Jackson.
I like the idea of using the mbox via asio drivers in a standalone format but it should freakin well work. Downgrading to XP now to see if we can get some life out of it. That will prove once and for all that it is Vista home premium that is the problem.
Last night I did use the mbox2pro factory as a sound card and played some music through it, so it’s not digi hardware or cables, I will post again if I get any joy. Digi support couldn’t care less, very disappointed. The digidelivery wouldn’t decrypt. I am seriously considering shipping the shizzle back and getting somehting that freaking works.
In five minutes, if this XP reload doesnt work, there will be an Mbox sized hole in the wall. grrr

By: Relevent Muzik

Relevent Muzik — Thu, 25 Jun 2009 13:01:24 +0000

I bought 7.4 in August of 08 and it didn’t work at all. Uninstalled it June 09 and reinstalled same day and now it works. I google some stuff and I deleted windows explorer and worked fine. I am yet to run into any problems.

By: kohdred

kohdred — Sat, 30 May 2009 23:51:03 +0000

Just bought a brand new laptop running vista BASIC. I want to run any mbox with protools, is it compatible with basic?

By: Jay

Jay — Fri, 17 Apr 2009 23:54:40 +0000

The reason why digi only lists support for Vista and ultimate is because those OS add some stability features eg if you check a comparison table you can see “Protect against hardware failure…”

While 64 bit support would not make a top PC with LE run as good as HD system (because it would still fall behind with latency). It is definitely time for digi to get 64 BIT!!!

The other thing LE needs is automatic delay compensation.

Without delay compensation and 64 BIT I will be using another software until I can afford PTHD.

By: Dan

Dan — Mon, 16 Mar 2009 14:28:21 +0000

Hi Guys

Just want to agree with all of your frustration, but also mention 2 things which might be importent to those who allready purchased an M box and now feel like theyÂ´ve lost all of their money:

1: You can get the “stand alone” asio driver from digidesigns website, and then make allmost any other program run through your mbox, and in many cases this will work like a charm.
2: Proools, especially the Mbox 1 has ONE quality, that most other manufactures just cant exceed – extremely high quality i the A/D coverters. IÂ´ve listened to quite a few other soundcards, but none of them has the spaciousnees and true pro sound found in the Mbox recordings.

This does not mean, as earlier mentioned, that i dont agree with the fact that Digidesigns customer service is absolutey lacking, almost arrogant in its practice, but just that there is hope, and one good thing for those of us with the Mbox.

I myself have recently switched from Protools LE to Cubase 5, and i will never look back, but the soundcard you will have to wrestle out of my cold dead fingers ;)

Good luck everyone.

By: Rob

Rob — Sun, 14 Dec 2008 03:58:59 +0000

Well, I’ve been lurking on the Digi site for almost a year now waiting for a 64-bit support announcement, but my patience is up. Off to Sonar 8 I go.

By: Tim

Tim — Tue, 21 Oct 2008 03:20:01 +0000

I just purchased a brand new computer from Dell. It’s a pentium 2 quad 4 processor with 4 gigs of memory and 500 gigs of ram on Vista Home Premium, which I thought would work. It downloaded fine but when I record it cuts out saying increase buffer size. When I do nothing works. It keeps doing it no matter what. Is anyone else having this problem????? Please Help!!

By: DJ Scat

DJ Scat — Thu, 25 Sep 2008 16:25:30 +0000

I have had ProTools LE 7.4 Mbox2 Mini since January, I bought it on boxing day.

I have also bought 2 new computers, a laptop and a desktop. Protools will not work on either of them. It will install the drivers on each but when I run it I get – The Program has caused an error and needs to be closed.

I contacted Digi and the techs were very helpful but I was told my desktop chipset is not supported and my laptop is not supported because it had shared graphics and they also both have SP1 which is not supported.

Well you can’t get a new computer without SP1 now. So I am pretty much SOL as well. I am looking into Sonar and will probably sell my mbox.

By: the Mime

the Mime — Fri, 12 Sep 2008 19:01:58 +0000

I’ve been holding back on using the Vista 64bit operating system for 9 months since I’ve upgraded my hardware waiting for pro tools to get onboard. cubase now supports Vista 64bit with Cubase (studio) 4.1. software so guess what digi? you lose. I’m buying the latest cubase and it’s too bad… I liked yours.

By: glenn

glenn — Wed, 03 Sep 2008 10:02:38 +0000

I just bought logic pro for my NEVER USED imac.
Had to upgrade from os x 10.4.8 to 10.4.9 . .did that online . .mac crashed, NEEDS new logic board (lol . logic caused logic board to blow!!) Now, have no mac and a box of software that will not work My 7.3 pro tools le won’t work on vista premium I guess, SOO, welcome back CUBASE @ the NEW price of $599 gerrrrr!! apple just got $500 from me, blew up my imac and now the pro tools with mbox 410 will not run either, WHAT A WONDERFUL WAY TO MAKE A LIVING . . hey!! I still have my alesis 24 hd, and it works