every OS is different

Quoting Peter Kim:
“but if the issue was introduced when you upgraded to Leopard, then I would at least wait and see, or find someone else with gear you can test.”

Yep, that’s the point: I didn’t have this problem running Mac OS Tiger, nor Windows XP.

But I’ll take your advise and wait and see..

Bye!

If I put my macbook pro to sleep and then wake it up, the audio from the SW RTN doesn’t go to the outputs anymore.

I wrote to the Latin America support and the anwser was: “do not put the computer to sleep. Maybe another version of your Mac OS will solve the problem”

Can you believe that?? Now I cannot alow the machine to sleep and the M-Audio support tells me that Apple’s gotta solve the problem.

What a shame.

Im thinking seriosly in selling my FW1814.

Luis, from brazil.
(sorry for the bad english)

I’m pretty sure i can get your FTP to work on 10.5.2, depending on your issues. No guarantees, but I can try!

Thanks for the positive comments Niels. Hopefully we can get everything running smoothly!

I haven’t been able to use FTP/FTusb with 10.5.2 for 3 months and can’t risk downgrading solely for one piece of hardware.

Thanks for the feedback following my post. Some good questions came up in the thread and I have tried to answer some of them here to further clarify a few points and give you some more background information.

Sebastien Orban raised the issue of MIDI controllers and 64 bit support: all our current Keyboards and MIDI devices are USB class compliant and therefore work without any additional installation requirements (immediately “out of the box”) with new versions of OS X and Windows XP/Vista (including 64 bit versions). We embrace class compliancy wherever possible because of the straight forward installation experience and, of course, forward compatibility.

Monot asked about the Fast Track Pro. We have release versions of both Vista and Leopard drivers for the Fast Track Pro so its possible that what you are struggling with is a simple setup issue. If you would like assistance I can have tech support contact you. Just send an email to feedback@m-audio.com

Regarding Vista 64 a few questions where raised about making the beta drivers available. Its very likely we will do that once we are confident they are in a state to release without causing further frustration. We typically want to know what outstanding issues our customers are likely to experience and message that in release notes so users themselves can decide whether to install the beta drivers or not. With Vista 64 we are not at that point yet but hope to be soon. I should also mention that we are getting good XP64 results from this development so its possible that we will be able to give a commitment very soon to new drivers for this version also.

Derek Pegritz and Dead_red_eyes both raised the issue of what it takes to write drivers for new OS versions. There isn’t necessarily one straight-forward answer to this but I can tell you that our struggles with Vista and Leopard have been a combination of having to rewrite firmware (you may have noticed that the firmware updates in our Firewire products for instance when the Leopard drivers install), older driver framework needing updating and frankly that we underestimated the amount of work required.

As General Manager of M-Audio I have to take responsibility for this and make sure we don’t make the same errors of judgment going forward. I am sorry that we have frustrated our users by not getting it right but I hope to show you our commitment to support current products in the future as well as being more transparent about activities within the company.

Best regards

Niels