Digidesign and M-Audio Drivers Fail to Keep Pace with Vista, Leopard, and XP SP3

There aren’t many positive ways to spin this: if you’re a user of Digidesign and M-Audio products and looking to use current operating systems, very often you’re out of luck. In some cases, this isn’t so surprising — given issues with Leopard, I actually suggest running Mac OS X Tiger if you can until some issues are resolved. And while I have one machine here running Vista happily, suffice to say Windows XP remains the choice for many, as drivers from a variety of vendors mature.

Still, I think it’s bad to see drivers missing altogether this late in the game — especially in the case of Windows XP SP3, a minor update to a six year-old OS. Maybe some of this isn’t M-Audio’s fault — maybe OS driver development needs to be easier. But either way, when a major music hardware vendor is this far out of sync with the software shipping on new machines, it’s a problem. And while their loss may be good for their competitors in audio hardware, it’s not terribly good for the music tech industry in general.

(Okay, Digidesign/M-Audio — before you start throwing things at me, I’m not saying this to be mean or to single you out, I’m saying this because I hear this all the time from your customers. I think if there are problems on the Apple/Microsoft side, then that’s worth examining, too. But I do think this is a situation that could stand some improvement.)

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Fix for Mac Audio Dropouts: Roll Back Tiger AirPort Support

Background: Many laptop-based Mac OS X users are experiencing significant audio issues on Mac OS X Tiger and Leopard. On Tiger, the culprit appears to be the AirPort Extreme Update 2008-001 released earlier this spring. One workaround on Tiger is to simply turn off AirPort. On Leopard, the problem appears to be slightly more complex, but generally linked to 10.5.2; several software vendors are recommending music users avoid that update for now. (10.5 / 10.5.1 appear unaffected.) The issue is not universal on Leopard (some laptop Mac users report no problems), but if you are experiencing issues, the only current solution appears to be downgrading your entire system to an earlier release (via Time Machine or reinstalling).

Fortunately, on Tiger there’s a more specific temporary fix.

Tiger Fix: Musician Georgi Marinov has posted step-by-step instructions for reverting the AirPort Extreme Update to the previous release (2007-004). This fix will work only for Tiger users, apparently on specific MacBook Pro and Mac mini models.

tiger airport audio dropouts fix

I’d personally like to see Apple add some facility for uninstalling updates on all releases, as some other operating systems do. (Yes, you can use Time Machine, but that’s more of an argument for building this feature into Software Update.) But regardless, with any OS and any update (and certainly with this unsupported procedure), be sure to backup before applying any update to a critical machine.

If you do apply this, let us know if it works for you.

Previously:

Mac OS X 10.5.2: Music and Audio Problems on Apple Laptops? (Or Blame AirPort?)

Mac Audio Glitches: Serato Reports; Avoid 10.5.2, AirPort For Now

Photo: Telstar Logistics. (Hey, it was either that shot of SFO airport or another apple or tiger or something silly.)

Update: via Kris on comments, it appears the newest ("Penryn") Apple laptops are unaffected, presumably a side effect of using Broadcom chips. (That’s not to say the chip is to blame, but the software support for the different chips might be.)

Refresh: Asides

Mac Audio Glitches: Serato Reports; Avoid 10.5.2, AirPort For Now

As more readers send in reports, the picture looks something like this: both Mac OS X 10.5.2 and an AirPort update for Tiger are suspect in problems causing audio dropouts and other issues on some (not all) recently-updated Macs. Serato is joining Native Instruments in saying 10.5.2 is "officially unsupported." At the same time, a number of readers on Tiger are reporting dropouts with their AirPort switched on; if you haven’t installed the AirPort update, I’d avoid it just in case, but in the meantime, try switching off your AirPort card while doing audio work if you run into trouble.

Here’s the Serato report:

Mac OS X Version 10.5.2 not officially supported

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Mac OS X 10.5.2: Music and Audio Problems on Apple Laptops? (Or Blame AirPort?)

Mac users can get passionate about running the latest and greatest. But it’s worth tempering that enthusiasm, as on any OS, with some healthy caution about your critical machines. Photo by Mark Pang. (Beautiful office, mate!)

Apple’s "point" releases — those seemingly-harmless updates you get automatically in Software Update — do sometimes break stuff. I tend to ignore the updates until I’ve had a chance to confirm they’re okay. Case in point: it looks like 10.5.2 can result in glitchy audio on laptops.

Native Instruments has an official statement out on the problem, but according to them, this issue can affect software from other vendors, as well:

User feedback and internal testing indicates that recent changes introduced by Apple in Mac OS X 10.5.2 can cause audio dropouts and similar problems on Macbook/Macbook Pro computers. This issue is not limited to NI software in particular, but applies to performance-criticial music software in general.
Therefore, Native Instruments currently cannot guarantee the proper operation of its products under Mac OS X 10.5.2. If possible, users should refrain from upgrading beyond Mac OS X 10.5.1 until further information about this issue becomes available.

Now, I will say this: I am frustrated with Apple’s OS upgrade approach — and I think on any OS, media support is the most vulnerable area.

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Snapper, Time-Saving Audio Tool for Mac Finder, Now Shipping

snapper

A year ago, Mac music and audio producers were abuzz about a preview of what was then called Soundabout. The idea was to have a powerful audio tool that was always within easy reach in the Mac Finder, for not only previewing audio files, but converting and even editing. Developer AudioEase has finished that tool. It’s now called Snapper instead of Soundabout, but all the features are there:

  • Preview with space bar, just like Apple’s QuickLook, but with more control
  • Immediately see a Snapper interface with waveform preview when you click a file in Finder
  • Drag-and-drop conversions to other file formats or your Pro Tools session (50 file formats, including surround and album covers)
  • Integrated with Finder, iTunes, and Pro Tools
  • Requires 10.4 Tiger or later (no need for Leopard); Pro Tools 6 for PT integration

Sounds great to me, but if you’re not convinced, there’s a massive 100-day demo.

Snapper by AudioEase

Windows users, I have to say, not sure the PC has anything to match this, though feel free to let me know if you’ve got a favorite. In fact, the Mac has not only this app, but AudioFinder, too, which has been maturing since the original Snapper/Soundabout release. AudioFinder also has an integrated waveform editor and a few additional sample editing and management features Snapper lacks. With those two choices, you should find something for juggling samples and audio assets — could be huge for remixers, sample lovers, and game developers, I imagine.

Let us know how you’re using these — or other — tools.

Thanks to TheLoneRoger for the tip!

Refresh: Asides

NAMM: Cakewalk Supports Leopard, Loads Up Booth With Macs

Speaking of Cakewalk, Mac OS X 10.5 Leopard users can now use Dimension Pro and Rapture with Apple’s latest OS. (I have to admit, I was unaware they weren’t working together, but there you go.) That’s not the interesting news, though. More unusual: Cakewalk’s SONAR demo was on Windows XP running in Boot Camp on Apple hardware — a Mac Pro tower beneath the booth and a less-discreet pair of Apple Cinema Displays. MacBooks demoed Cakewalk’s soft synths natively on Leopard. I still have no audio-specific reason to advocate upgrading to Leopard at the moment, but good to know. And it’s clear that the once mostly PC-only developer is now making sure its instruments get shared by both platforms.

Audiofile Engineering: Site and Application Updates from Mac Audio Developer

Awhile back, we reviewed Wave Editor, and deemed it one of our favorite audio editors for Mac OS X. Our friends at Audiofile Engineering have ushered in the holiday season with a complete site redesign and numerous application updates, including the highly anticipated Wave Editor 1.3, and Leopard-ready updates to apps across the board.

Audiofile Engineering

You may also recall that Audiofile Engineering recently rescued the excellent instrument and effect host, Rax - formerly developed by our friends at plasq. It is clear that Apple borrowed heavily from Rax’s design choices and intentions with their new MainStage application (bundled with Logic 8) but with its impressive features, custom interfaces for audio units, cool visualizer support, and active development, Rax is still the application to beat in this domain.

Competitive upgrade, crossgrade and educational pricing, sleek new icons, one of the finest audio application suites in the industry (and did we mention a simple, non-draconian form of authorization?) - Audiofile Engineering has definitely brightened the days for Mac users this season!

Leopard: Incompatibilities with JACK, Soundflower; Finder Audio Previews

Generally, Mac OS X 10.5 Leopard has been working pretty well for most users, though we continue to hear a number of complaints about compatibility with M-Audio hardware. There are some annoyances, though, including one glitch as far as routing audio between apps. Updated: the good news is, this is fixable.

jack_small.jpgIn the “bad” category, Paul Davis, the creator of JACK and Ardour, writes:

Leopard has stopped JACK and other inter-application audio routers from being used as the default audio device. Apple is now distributing an SDK that is aimed at “aiding” developers in writing user-space CoreAudio “drivers” such as JACK and SoundFlower. Early reports suggest that the SDK requires a much more complex design. JACK still runs on Leopard, and so JACK-aware apps (i.e. Linux audio apps ported to OS X like Ardour and Jamin) can use it, but native apps can no longer be connected to each other or to JACK applications. Work is underway to make JACK use this new SDK but it appears to be a non-trivial effort. Apple’s motive in making this change is not clear.

Now, the good news. JACK OS X’s developers chime in in comments to point out progress is being made. And this is even a good thing. (Unfortunately, such is the way with OSes — for even small improvements, you have to break, then fix things, then reap the benefits, sometimes not immediately.) From Stephane:

  • SoundFlower is actually a “kernel space” driver that is somewhat much more easier to develop and maintain
    • Apple SDK is definitively a step forward to develop more compliant “user-space” drivers, even if mastering the new code layering takes some time…
    • as Dan said, the new version is almost ready and should be more compliant (more application working correctly with it)

    And a beta is available now.

    In other words, if you use these apps in a critical project, you might want to hold off upgrading, but otherwise all is well. I’ll be sure to post an update when a fix is ready. Note that Audio Hijack is now compatible with Mac OS X 10.5, though that doesn’t allow many of the musical applications possible with JACK and SoundFlower.

    A subtler UI annoyance, Apple has somewhat crippled the audio previews you get in Finder’s multi-column view. You get the “play” button in the last column, as before, but no scrubbing or volume control. QuickLook, fortunately, solves the problem. Hit space and you get a full view of your audio file. At first, I thought this would be less convenient, thinking you’d have to preview files one at a time. But you can navigate from one file to another by scrolling up and down with the keyboard to select different files. Thanks to David Hollands for this tip; David says he’s finding QuickLook to be slower than using multi-column view.

    leopard_audio.jpg

    Another alternative would be to use a dedicated utility like Iced Audio’s AudioFinder for your sample sorting, which may be better than Leopard or Tiger anyway, depending on your preference.

    Sure enough, today we learn that AudioFinder’s new sample editor is in beta. Combined with AF’s other sample juggling tools, the fix may actually be more interesting than the problem.